Ongoing Maintenance & Support
For products already live that need a steady hand
For applications already in production — bug fixes, feature additions, dependency upgrades, and performance work, so what's live stays reliable.
A product going live isn't the finish line — it's when maintenance actually starts mattering. This engagement covers what a live product needs on an ongoing basis: bugs get triaged and fixed, dependencies get kept current before they become security problems, and small features get added without needing a new project kicked off every time.
What's Included
Bug fixes and issue triage
Incremental feature development
Performance monitoring and optimization
Dependency and security updates
Is This a Fit?
Good Fit
- You have a live product that needs consistent, reliable upkeep
- You want a recurring point of contact rather than re-scoping a new project each time something breaks
- You need someone who already knows the codebase, not a fresh ramp-up each time
Not a Fit
- You need a brand-new build, not upkeep on an existing product
- You're looking for one-off, unpredictable, same-day fixes with no recurring commitment
Engagement Options
Fixed-Scope Project
Defined deliverable, defined timeline
We agree on scope, timeline, and cost upfront based on a discovery call. Best when you already know what you need built.
Good for: MVPs, new features, defined migrations
Ongoing Contract
Continuous development capacity
I work as an extension of your team on a recurring basis — new features, fixes, and iteration as priorities shift.
Good for: products already live, growing roadmaps
Retainer
Recurring technical capacity
A recurring block of time for ongoing development, technical improvements, or SEO work — without re-scoping a new project every time something comes up.
Good for: products already live, ongoing SEO work, growing roadmaps
Common Questions
What's the difference between this and an ongoing contract?
They overlap — maintenance leans toward keeping an existing product healthy (fixes, updates, small improvements), while an ongoing contract can include larger, more open-ended feature work. Many clients start with maintenance and expand into a broader ongoing contract as needs grow.
How fast are bugs typically addressed?
Depends on severity and the agreed terms of the engagement — critical issues get prioritized immediately, non-urgent ones get triaged into the regular work cadence. We set expectations upfront so there's no ambiguity when something breaks.
Think This Is the Right Fit?
Book a discovery call and we'll figure out the scope, timeline, and engagement model together.